How to Set Up Services
We make it convenient and simple to set up services. We are available 24 hours a day, 7 days a week. Simply call the office closest to your location.
From the start, a Plan of Care will be established. Please be prepared to answer generalized questions about the person in need of care.
We strive for consistency in the care of the patient. Unless there is an emergency, the same individual is assigned to the patient.
Although we do not accept Medicare/Medicaid, we do accept some private insurance. Please have your information ready when calling.
For a complete listing of services see medical and non–medical sections
WE also offer…
Maternity and Pediatric Care
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Nurses Available can provide care for a mother and her new baby (or other small children). We can also provide care for a sick child when you cannot stay home from work.
Why handle it alone? Taking care of the caregiver is as important as is the care of the patient. Could you use a good night's sleep or a few hours a day for yourself? Don't neglect yourself. We can provide relief for any hours or blocks of hours... Day or Night.
Alzheimer's & Other Dementia Care
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Caring for individuals with Alzheimer's or other forms of dementia is challenging and requires different types of service and experience. The individuals provided by Nurses Available understand this and have had experience and training with patients in various stages of the dementia.
Caring For A Loved One – How to Choose a Private Duty Nursing Agency
By: Kent P. Swanson
President, Nurses Available, Inc. Do you have a loved one whom you feel is beginning to need assistance with chores and daily living tasks? Or, has your loved one just been discharged from a hospital and has a condition that requires you to provide additional in-home care? Both questions pose a challenge to concerned family members who need to find a provider who is able to assist them. Most often families don't know where to begin to look for help. Making an informative decision regarding the short or long-term care of a loved one requires you to ask many questions. Here is some basic information that will guide you to finding a solution that meets your needs.
Private Duty Nursing Agencies (PDNA) can provide medical and non-medical care. Skilled care can be provided by a registered nurse (RN) or licensed practical nurse (LPN). Nursing assistants and companions can provide non-medical and personalized care, along with assistance with the activities of daily living. Services can be provided in the home as well as in the hospital, nursing facility and assisted living. Many individuals are concerned with the care their loved one might receive while in the hospital or a facility, due to a shortage of nursing staff. PDNA's can provide skilled and personalized care to patients in a facility. The extent of care a PDNA can provide will depend on the facility's policies. However, many relatives just want a qualified and skilled caregiver to be in the room to provide immediate assistance to their loved one should the need arise. Additional services can be provided such as: bathing and dressing, meal preparation and eating, medication reminders, range of motion exercising, light housekeeping, and transportation to medical appointments. Most of these tasks may be provided by a certified nurse aide (CNA).
Non-medical services can include companionship, transportation, meal preparation, medication reminders and errands. Some companies are strictly non-medical and help with custodial services care when hands on care is not required. This should be kept in mind when arranging for service. If a patient's condition should change and require hands on care, you may have to change agencies to provide the medical care needed which is often confusing for the patient.
It is best to talk with more than one PDNA when in need of care. The following are some questions you should ask regarding their personnel policies. Are interviews conducted face to face? Are professional references, criminal background, licenses and certifications checked? Is there a TB testing requirement?
Some additional questions might include:
- How long will it take to start service?
- Is a deposit required?
- Who establishes the day and time services will be provided, you or the PDNA;
- Can you increase or decrease the coverage immediately, or is notice required?
- Should the regular caregiver not be able to come, is a replacement sent?
- Are there a minimum number of hours per day and days per week required?
- Are office personnel available 24/7?
- What is the cost per hour?
Cost is important because PDNA services are primarily out of pocket expenses. If the patient has long term health insurance some of the costs may be covered. You want to check your policy but don't base your decision on just price as some agencies may provide identical services at a better cost to you.
Whether your loved one has long or short-term, medical or non-medical needs, looking for help can be a stressful and daunting task. Hopefully you will find this information helpful in making an informative decision.
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Nurses Available 600 Eden Rd, Suite F,
Lancaster, PA 17601 717-293-0700
Nurses Available 875 Berkshire Blvd, Suite 102B, Wyomissing, PA 19610 610-478-7006
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